Shaping AI Experiences, Humanly

Help build products worth

$28.90M

AI Products Worked

36+

Earning client trust since

2021

Who we are

Founded by Design Thinkers who continue to lead the way.

We’re a team of thoughtful, user-focused experts who anticipate what your AI users need—making complex tech feel intuitive and human.
Our purpose is clear—empowering startups to simplify, de-risk, and elevate their AI products through smart, human-centered design.
We help shape your AI vision into reality—building trust, clarity, and confidence into every interaction your users experience.
UX for AI

Practical guidance for building human-centered AI products

Our Values

We Listen, Think Humanly,
Advise & Take Action

Integrity

We stay honest, transparent, and committed—doing what’s right for our clients, their users, and the future they’re building.

Client Focus

We listen deeply, tailor our approach, and put your goals first—turning challenges into smart, user-centered solutions.

Risk Resilience

We simplify uncertainty by designing thoughtfully, testing early, and move forward with clarity and confidence.

Expertise

With deep UX and AI insight, we guide decisions that are strategic, human-centered, and ready to scale.
Why us?

You’ll know what

you’re building steps to take next
Unlock new possibilities for your business.
Our team

Meet your AI product
journey team

Our Principles

What guides us when designing with AI

Our product principles provide directional guidance while highlight opportunities and challenges that teams experience when building experiences with AI.
Testimonials

Client experiences that speak for us.

Insights

Hear directly
from BrandRx experts

BrandRx Raises Seed Funding to Make Research Accessible to All

How a Product Designer Built Trustworthy AI Features

How a Founder Turned AI Uncertainty into Strategic Growth

FAQ

UX for AI
FAQ’s

Common questions on UX research and designing

At BrandRx, we begin every engagement with a custom plan tailored to your product’s stage—whether you’re starting from scratch or building on an existing proof of concept or brand.

Our UX design process is deeply research-driven, with a strong focus on design testing, validation, and iteration. This helps us craft AI experiences that are not only beautiful but also intuitive, effective, and user-centric.

What sets us apart is our collaborative approach. Unlike traditional UI/UX agencies, we immerse ourselves in your business and industry to understand your goals at a deeper level. This enables our experienced designers and researchers to create solutions that align with your strategy and contribute directly to business outcomes.

At BrandRx, we specialize in designing human-centered AI experiences—not building AI models from scratch. While we don’t develop machine learning models ourselves, we play a critical role in defining what data needs to be collected, how AI features should function, and how they integrate into the overall product experience. We collaborate closely with your internal or external development team and data scientists to bring those features to life.

Our process begins with strategic workshops to deeply understand your goals, product vision, and target users. We follow this with comprehensive UX research—including user interviews, competitive benchmarking, and industry analysis—to identify key pain points, needs, and opportunities.

If you’re working with an existing product, we may also conduct a UX audit to assess what’s working and where improvements are needed.

Our team ramps up quickly. We typically need 1–2 weeks to fully onboard, depending on the product’s complexity and available documentation.

We start with workshops to understand your goals, users, and existing AI features, then dive into research and design. Team members with prior AI experience are prioritized, and others quickly gain domain knowledge to contribute effectively.

Our pricing depends on your project’s specifics—such as complexity, duration, deliverables, and team size. Once we understand your goals and scope, we’ll provide a tailored estimate. Feel free to contact us for a detailed proposal based on your AI product needs.

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